Take your field service workflows to the next level
Connected devices provide unprecedented insights to product utilization, performance, and environmental conditions, enabling your organization to continuously improve your products, improve your selling approach and improve your services.
- Performance Monitoring
Capture and compare operating conditions to performance expectations. Identify anomalies in performance and issue corrective action before your customers are impacted.
- Remote Diagnostics & Control
Remotely access devices and view real-time data, issue live commands, and solve common service problems without ever dispatching a service technician.
- Advanced Data Analytics
Gain valuable insights into usage of your products and how they’re performing under various conditions. Reinvest that knowledge into your products and enhance your customer experience.
- Easy Automation
Use up-to-date device performance data to trigger Business Process Automation, predict maintenance actions, and proactively serve your customers.
- Machine Learning
Refine Business Processes using device data captured and analyzed over time driving continuous improvement to your business and consumer experience.
- Product Servitization
Provide ‘Power by the Hour’ revenue models to your customers. Sell your Product Uptime instead of the product itself. Reliably monitoring product performance is the key enabler to Servitizati